To access our wholesale pricing, a minimum order value of $500(excluding shipping) applies.

We offer 30-50% off the Recommended Retail Price (RRP), depending on the quantity purchased of each item. The more you order, the greater the savings. Contact us for a detailed pricing breakdown.

All wholesale orders must be paid in full before dispatch. We accept major credit cards and direct bank transfers.

Orders are typically processed within 3-5 business days, with shipping times varying based on location. We will provide tracking details once your order has been dispatched.

Shipping costs are quoted after an order is placed as they depend on the size and weight of your order, as well as your location. When you checkout, your order will state 'Add shipping cost for approval before invoicing'. We will update your order with the shipping cost for your and confirm you still wish to proceed before an invoice is issued.

We aim to support our stockists and may offer limited exclusivity in certain regions. If you're interested in exclusive distribution, please contact us to discuss opportunities.

Due to the nature of wholesale purchasing, we do not accept returns or exchanges unless an item is faulty or damaged upon arrival. Please inspect your order upon receipt and notify us within7 days of any issues.

Yes! We offer a selection of high-quality product images, lifestyle photography, and marketing materials to help you promote Heritage Country in your store.

We currently operate online but may be available for in-person viewings by appointment. You can also request an in-person visit from one of our sales representatives, who will be able to show samples of products. Contact us to discuss options.

Once your wholesale account is approved, you can log in to our Trade Partner Portal to browse collections and place orders.

Step 1: Place Your Order

• Browse our wholesale collection and add items to your cart.
• Submit your order through our online store. No payment is required at this stage.

Step 2: Shipping Quote Preparation

• Once we receive your order, we will calculate shipping based on size, weight, and destination.
• Your order will be updated to include the shipping fee and will be sent to you for approval.

Step 3: Order Confirmation & Invoice Issuance

• Your items will be reserved for 7 days or until we receive your confirmation to proceed, whichever comes first.
• Upon your approval of the shipping cost, we will issue an invoice reflecting the total amount, including shipping.

Step 4: Payment

• Orders must be paid in full before fulfillment.
• Payment details will be provided on the invoice.

Step 5: Order Fulfillment & Dispatch

• Once payment is received, we will begin processing your order.
• You will receive tracking details once your order has been shipped.

Order Cancellation

• If the shipping cost is not suitable, you may cancel your order before invoicing with no obligation.